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Conflict Management course

 


 

 

  • Conflict Management

Course Date  City Course Times    Cost  
December        
12 Dec - 14 Dec Pretoria 0830 - 1600    R6700 Book

Course Date  City Course Times    Cost  
       
12 Dec - 14 Dec Pretoria 0830 - 1600    R6700 Book

Conflict Management

Course Description

Conflict in the workplace take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees. Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.

 

Target Audience

For anyone who would like to improve one's conflict management skill in a workplace.

Conflict Management

Download PDF

1. Understanding conflict management

  • Guiding Principles
  • What's your style?
  • Nine approaches to managing conflict and disagreement

 

2. The four-phase process for managing conflict and disagreement

  • Introducing the process
  • Phase 1: Explore
  • Phase 2: Plan
  • Phase 3: Prepare
  • Phase 4: Implement

Course Date  City Course Times    Cost  
December        
12 Dec - 14 Dec Pretoria 0830 - 1600    R6700 Book

Course Date  City Course Times    Cost  
12 Dec - 14 Dec Pretoria 0830 - 1600    R6700 Book

Course Date  City Course Times    Cost  
December        
12 Dec - 14 Dec Pretoria 0830 - 1600    R6700 Book


Course Date  City Course Times    Cost  
12 Dec - 14 Dec Pretoria 0830 - 1600    R6700 Book