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Fundamentals of
Communication courses in



  • Fundamentals of Communication

Course Date  City Course Times    Cost  
05 Sep - 06 Sep Midrand 0830 - 1600    R5000 Book



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Fundamentals of Communication in Midrand

Course Description

Fundamentals of Communication provide an overview of the basic principles of business communication. It provides guidelines and best practices for effectively communicating in the workplace, thereby improving productivity and mutual understanding in culturally diverse business organizations. Communicate formally and informally in business so there is a mutual understanding between the sender and the receiver. Write clear, concise business communication so that it has a positive and meaningful impact on the reader and achieves the desired result. Use graphics in business communication so that facts, processes, and summaries are effectively designed to convey visual and textual information. Use verbal and non-verbal communication appropriately in business so that there are no barriers to mutual understanding in culturally diverse organizations. Use electronic communication in business so that you observe proper etiquette and ensure professionalism to send and receive messages.


Target Audience

Anyone involved in Business who needs to communicate with other individuals.



Fluency in English

Fundamentals of Communication in Midrand

Lesson 1: Understanding Business Communication

  • Topic 1A: Identify Basic Communication Techniques
  • Topic 1B: Describe Formal and Informal Communication


Lesson 2: Communicating in Writing

  • Topic 2A: Write Effective Business Documents
  • Topic 2B: Write Effective Business Letters
  • Topic 2C: Write Effective Memos
  • Topic 2D: Write Effective Reports


Lesson 3: Communicating with Graphics

  • Topic 3A: Create Graphics for Business Communication
  • Topic 3B: Communicate Static Information
  • Topic 3C: Communicate Dynamic Information


Lesson 4: Using Verbal and Non-verbal Communication

  • Topic 4A: Describe Verbal and Non-verbal Communication
  • Topic 4B: Identify Elements of Effective Meetings
  • Topic 4C: Identify Elements of Effective Presentations
  • Topic 4D: Read Body Language


Lesson 5: Communicating Electronically

  • Topic 5A: Using Voice Communication in Business
  • Topic 5B: Using Internet Communication in Business


Appendix A: Works Cited

  • References and Works Cited

Course Date  City Course Times    Cost  
04 Sep - 05 Sep Cape Town 0830 - 1600    R5000 Book
05 Aug - 06 Aug Durban 0830 - 1600    R5000 Book
05 Sep - 06 Sep Midrand 0830 - 1600    R5000 Book
07 Aug - 08 Aug Pretoria 0830 - 1600    R5000 Book

Course schedule subject to change without notice

Course schedule subject to change without notice