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Performance Management course

 


 

 

  • Performance Management

Course Date  City Course Times    Cost  
November        
08 Nov - 09 Nov Midrand 0830 - 1600    R4500 Book
20 Nov - 21 Nov Pretoria 0830 - 1600    R4500 Book
December        
06 Dec - 07 Dec Pretoria 0830 - 1600    R4500 Book

Course Date  City Course Times    Cost  
       
08 Nov - 09 Nov Midrand 0830 - 1600    R4500 Book
       
20 Nov - 21 Nov Pretoria 0830 - 1600    R4500 Book
06 Dec - 07 Dec Pretoria 0830 - 1600    R4500 Book

Performance Management

Course Description

Performance Management course teaches students the basics of creating a performance plan and the appraisal process. Students will learn how to conduct a performance-planning meeting, document the performance plan, provide positive and constructive feedback, coach employees during the appraisal period, appraise employee's performance, conduct an appraisal discussion, and document an appraisal. Course activities also cover communicating to performance problems to employees, making performance improvements, conducting a status meeting, and documenting ongoing communication. Students will also learn how to respond to a defensive employee, resolve conflict in an appraisal discussion, and understand the laws governing the appraisal process to reduce the risk of legal challenge. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure students success. Comes with a companion CBT program.

 

Target Audience

This course is aimed at managers, supervisors and team leaders who manage their employees' performance more effectively.

Performance Management

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1. Understand Performance Management

  • Topic A: Performance management
  • Topic B: Performance management plan
  • Topic C: Job description

 

2. Performance-Planning Meeting

  • Topic A: Understand performance-planning meeting
  • Topic B: Process for providing feedback
  • Topic C: Coaching employees

 

3. Appraising Employee's Performance

  • Topic A: Performance appraisal process
  • Topic B: Gather appraisal materials
  • Topic C: Prepare for an appraisal discussion
  • Topic D: Leading an appraisal discussion
  • Topic E: Respond to and resolve conflict

 

4. Legal Appraisal

  • Topic A: EEO laws
  • Topic B: Risks of legal challenge

 

5. Performance Improvements

  • Topic A: Plan performance improvements
  • Topic B: Conducting status meetings
  • Topic C: Maintaining documentation

Course Date  City Course Times    Cost  
November        
08 Nov - 09 Nov Midrand 0830 - 1600    R4500 Book
20 Nov - 21 Nov Pretoria 0830 - 1600    R4500 Book
December        
06 Dec - 07 Dec Pretoria 0830 - 1600    R4500 Book

Course Date  City Course Times    Cost  
       
08 Nov - 09 Nov Midrand 0830 - 1600    R4500 Book
       
20 Nov - 21 Nov Pretoria 0830 - 1600    R4500 Book
06 Dec - 07 Dec Pretoria 0830 - 1600    R4500 Book

Course Date  City Course Times    Cost  
November        
08 Nov - 09 Nov Midrand 0830 - 1600    R4500 Book
20 Nov - 21 Nov Pretoria 0830 - 1600    R4500 Book
December        
06 Dec - 07 Dec Pretoria 0830 - 1600    R4500 Book


Course Date  City Course Times    Cost  
       
08 Nov - 09 Nov Midrand 0830 - 1600    R4500 Book
       
20 Nov - 21 Nov Pretoria 0830 - 1600    R4500 Book
06 Dec - 07 Dec Pretoria 0830 - 1600    R4500 Book